Effortless New Zealand tax refund applications

You can apply to get a tax refund once the New Zealand tax year ends. If you’re applying for a tax refund from a previous year, as far back as 2008, we can start your application now.

On average, our clients get back around NZ$550, although the final amount you receive will depend on your individual circumstances. However, we do guarantee to get you back the maximum legal tax refund that we possibly can.

The entire process normally takes 8 – 12 weeks, after which time you will receive your refund.

Sometimes, due to delays at the post office or tax office, your refund can take longer than expected to be transferred to you. Don’t worry though – we are in regular contact with the tax office and we will keep you updated on the progress of your refund.

If your application is delayed because the tax office requires additional documentation from you, we will let you know without delay.

You can check the progress of your application any time by emailing your account manager directly.

For New Zealand tax returns we charge 12.5% (+ handling fee) of the refund received subject to a minimum fee of NZ$62 (+ handling fee).

No worries – just let our document retrieval team know by emailing nz@taxback.com and for a small additional fee they will find them for you.

The Summary of Earnings is an official government form you get from the tax office – Inland Revenue – at the end of the tax year. You should receive it by May and it will outline your earnings and the amount of tax you paid.

Yes, you can file your return yourself.
However, if you’re unsure of your tax entitlements, it can be a real challenge to file on your own.
Our customers rely on us as technical professionals to file their New Zealand tax returns and get their maximum tax refund. We’ve been doing this since 1996, so we know how to file your return quickly while still ensuring you get all the tax deductions you’re due to increase your refund and remain tax compliant. So why not spend less time worrying about your refund and more time thinking about what you’ll spend it on by using Taxback?

The New Zealand tax year is from 1 April to 31 March of the following year.

A tax return is a document declaring a liability for taxation while a tax refund is received when a worker has overpaid on their tax bill. We file your tax return in order to apply for your tax refund.

First, we receive your documents and review them. Next, we will begin to prepare your tax return in full compliance with New Zealand tax law and submit it to the tax office.
Once at the tax office, your application should take around 6-10 weeks to process depending on how busy they are. Don’t worry – our tax team will keep chasing up the tax office to see how your application is going.
Finally, when we have received your refund, we will transfer your money straight to your bank account anywhere in the world.

Taxback works on an easy three step framework:
1. You register with us
2. You send us your documents
3. We do all the hard work involved in filing your return.

Thousands of people choose our service because:

• You get your maximum legal tax refund
• Your money transferred to your bank account anywhere in the world
• Your tax return is guaranteed to be fully compliant with New Zealand tax law
• Missing your documents? We’ll help you find them through our document retrieval service
• 24-hour live chat customer support

This fee covers all the things that make using our service so easy, such as:

• Knowledgeable tax experts who guide you through the tax-filing process
• Customer support 24/7 by phone and Live Chat
• Free phone and free fax service
• Researchers who identify new legal developments to maximise your refunds

In order to claim your New Zealand tax refund, you will need your:

• Summary of earnings or final payslip
• Your completed tax pack
• A copy of your ID

A final payslip is the payslip attached to your last pay cheque. It outlines your earnings and how much tax you paid.

Unfortunately not, but we do guarantee to get you the most money back that we legally can. Our estimation is based on the average calculation from thousands of similar tax returns, so it’s a good estimate of what you’ll receive, but ultimately the New Zealand tax office has the final say in what you get back.